10 exam-style questions with answers and explanations, straight from our 1,030-question bank. Tap an answer to check yourself. When you're ready, take the scored version in the free practice test.
These 10 free MAAC questions are organized by exam domain, so you can see how each part of the Medical Administrative Assistant Certification blueprint is tested. Reveal the answer and explanation under each question.
A cardiologist treating a referred patient requests the recent ECG and medication list. The assistant verifies the request and secure destination, but notices that an old release authorization has expired. No additional disclosure restriction applies to these records. Which statement about this request is correct under HIPAA?
Correct answer: A - The records may be sent securely for treatment without a new authorization.
After receiving written directions, an older patient correctly repeats the date and time of a specialist appointment but names the wrong office location. There are no clinical questions. Which response gives the strongest evidence that the administrative instructions are now understood?
Correct answer: D - Clarify the location, then ask the patient to explain where and when to arrive.
A patient books a visit for a new complaint with a physician she has never met. Two years ago, she received an office evaluation from another physician in the same group and specialty. She has changed insurers since then. For office/outpatient visit classification, she is:
Correct answer: D - An established patient, because of the same-specialty group visit within three years.
A procedure requires one uninterrupted 45-minute booking with both the clinician and Room 2 available; this includes all preparation and turnover. The clinician is free from 9:00-9:45 a.m. and 10:00-11:00 a.m. Room 2 is free from 9:15-10:00 a.m. and 10:15-11:00 a.m. Where can the procedure fit without moving another appointment?
Correct answer: D - 10:15 a.m.
One medical record number appears on registration documents for two patients with different names and birth dates. Their encounters and laboratory reports are intermingled in that chart. An identity review confirms that they are two separate people, not one person whose demographics have changed. Which record-integrity defect is present?
Correct answer: C - An overlay of patient records
An Original Medicare beneficiary with no other coverage has checked Option 2 on an Advance Beneficiary Notice of Noncoverage (ABN) for a nonemergency test. Before signing, she says, 'I want Medicare billed so I can appeal if it refuses to pay.' What should the assistant do about the notice?
Correct answer: C - Explain the choices and let the patient change to Option 1 before signing.
For a covered in-network service, the practice billed $500 and the insurer allowed $320. The patient had $80 of deductible remaining, followed by 20% coinsurance on the remaining allowed amount. No copayment applies, and this service will not reach the out-of-pocket maximum. A $50 prepayment is already posted to this service. What remaining amount belongs on the patient's statement?
Correct answer: B - $78
The signed note for a completed outpatient office visit states: 'Cough. Possible pneumonia; chest radiograph ordered.' No definitive diagnosis has been established. Which diagnosis information should support the claim for this encounter?
Correct answer: A - The documented cough, without coding pneumonia as confirmed.
A child is covered as a dependent by both married parents, who live together. Both plans apply the birthday rule, with no exception. The mother's birthday is March 18, 1989; the father's is November 4, 1982. The father's plan has covered him longer. Which filing order is appropriate?
Correct answer: B - Mother's plan first, because her birthday falls earlier in the calendar year.
A visitor collapses in the reception area. The scene is safe. He does not respond to shouting or tapping and makes only occasional gasping sounds. The administrative assistant has current lay-rescuer CPR training. A coworker has called 911 and is retrieving the AED. What should the assistant do while the AED is being brought?
Correct answer: A - Begin CPR immediately, starting with chest compressions.
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